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Operators: UX Isn’t a Nice-to-Have — It’s Costing You Millions

By Stevie Kennedy, CasinoTV Consulting   In 2025, traffic is expensive, bonuses are commoditised, and competition is cutthroat. Yet most operators still treat user experience (UX) as an afterthought. That mistake is costing millions. Over the last year, CasinoTV has dissected the UX of more than 20 iGaming operators....