Reset Password

To reset your password select the link password reset. Complete the email/new password fields and a new password will be maile d to your registered address.

Customer Services

Our customer services team is available 24 hours a day, 7 days a week. Please select ‘support’ where you can chat to a member of our customer services team, email or call at any time

Mobile & Tablet

CasinoTV is available on both mobile and tablets. Access our site by visiting casinotv.com or download our app for ios or android

Help with login

The password / username is case sensitive. Check that caps lock is switched off. If you are still experiencing trouble contact our Customer support team for assistance.

Deposit

Depositing funds into your CasinoTV account is simple. To make a deposit select the ‘Deposit’ tab on the player dashboard. Then select your preferred method of payment. You can choose between debit and credit card deposit, direct transfer from your bank account, or your preferred eWallet.

Please select payment options to see which methods are available to you, minimum/maximum amounts for deposits and fees associated with individual cards.

Please note that you can only make a deposit using a credit or debit card that is registered to the same name as the CasinoTV account to which the deposit will be credited.

Credit and debit card deposits will appear in your account instantly once approval is received.

Security and confidentiality

Rest assured that all deposit transactions are completely secured, using the most advanced SSL encryption technology and techniques available. This ensures your information is always completely protected and confidential.

Withdrawal

You’ve played your favorite games, enjoyed yourself, and done well. Now it’s time to cash out your winnings—congratulations! CasinoTV makes it easy for you to withdraw funds from your account anytime you like, through credit or debit card, bank transfer, or eWallet.

How to withdraw funds

To make a withdrawal, simply go to the “My Account” section of our website and click on the “Withdrawals” option. Where applicable, our system will automatically issue your withdrawal request to the same card or account you previously used to make deposits. However, if the card or account you’ve deposited from is not available as a withdrawal method, then you may choose the account your withdrawal is sent to. Once you request a cashout, our Finance Department will review it; your funds will then be sent to you as soon as your request is authorized.

Neteller

Deposit

Instant
min €10

Withdraw

0-48h Instant
min €20
Register

Skrill

Deposit

Instant
min €10

Withdraw

0-48h Instant
min €20
Register

Visa

Deposit

Instant
min €10

Withdraw

0-48h Instant
min €20
Register

MasterCard

Deposit

Instant
min €10

Withdraw

Not Available
Register

PaySafeCard

Deposit

Instant
min €10

Withdraw

Not Available
Register

Dotpay

Deposit

Instant
min €10

Withdraw

Not Available
Register

Giro Pay

Deposit

Instant
min €10

Withdraw

Not Available
Register

Moneta

Deposit

Instant
min €10

Withdraw

Not Available
Register

POLi

Deposit

Instant
min €10

Withdraw

Not Available
Register

Visa QIWI Wallet

Deposit

Instant
min €10

Withdraw

Not Available
Register

SOFORT

Deposit

Instant
min €10

Withdraw

Not Available
Register

Deposit

Instant
min €10

Withdraw

Not Available
Register

TrustPay

Deposit

Instant
min €10

Withdraw

Not Available
Register

WebMoney

Deposit

Instant
min €10

Withdraw

Not Available
Register

Yandex

Deposit

Instant
min €10

Withdraw

Not Available
Register

MULTIBANCO

Deposit

Instant
min €10

Withdraw

Not Available
Register

Ideal

Deposit

Instant
min €10

Withdraw

Not Available
Register

Bank Transfer

Deposit

Bank Dependent
min €50

Withdraw

Bank Dependent
min €100
Register

For our latest offers and promotions select promotions link to take advantage of our latest promotions

Enjoy peace of mind in our safe, licensed gaming environment. Privacy of our players is of upmost importance for CasinoTV

Verify Your Account

KYC (Know Your Customer) is a term used for customer identification process. It involves identifying the customer and verifying identity by using reliable data or independent source documents CasinoTV is required by the Malta Gaming Authority and FIAU (Financial Investigations Analysis Unit) regulations to conduct KYC verification to verify its customers KYC will occur when a client reaches an accumulated withdrawal in excess of 2000 euro or more. For security reasons KYC may occur at an earlier or later stage Documents needed to confirm ownership of the payment method in use include: bank statements, credit cards or screen shot of e-wallet accounts. Proof of address will also be required.

Our gaming license information

CasinoTV is proudly regulated by the Lotteries and Gaming Authority of Malta. Our Gaming Authority License Number is: 5536/JAZ The site is operated by Flavidus Limited (Agiou Antoniou 2, Strovolos, 2002 Nicosia, Cyprus) fully owned by MYEG BV (Emancipate Boulevard 29, Curacao, Netherlands Antiles

Safety and gaming integrity

CasinoTV ensures a safe and secure gaming experience through the use of the latest and most effective Secure Socket Layer (SSL) encryption technology. Your privacy and security are our top priorities, and our advanced technological standards mean you’ll never have to worry when transmitting information across our site. Our random number generating algorithms have been tested and scrutinized by Technical Systems Testing (TST), an established global leader in testing and consulting services within the online gaming field.

A note on cookies

Cookies are small text files that help web servers communicate with browsers (e.g. Internet Explorer, Firefox, etc.). There are several reasons why CasinoTV uses cookies, all of which are intended for your convenience, as well as to offer you the best gaming experience possible.

  1. Cookies allow our server to continuously verify that you are logged in to our site. That way, you won’t be prompted to re- enter your username and password
  2. They also allow you to receive important information—including special offers and promotions (based on your individual preferences).
  3. By giving us a glimpse into user statistics, cookies allow us to continually improve CasinoTV in order to give you even more of what you want.

Cookies are optional

You can turn off cookies at any time if you so choose. Instructions on how to do this will vary with different web browsers, so please check your browser’s help feature for more information. Please note that, once cookies are turned off, you’ll no longer be able to experience all the features CasinoTV has to offer. For your optimal gaming pleasure, we recommend you keep cookies turned on.